Stop the back-and-forth scheduling. Integrate all common calendars (Exchange, Outlook, Office365, iCloud, and Google Calendar) seamlessly with your profile, so everyone knows when you are free, and when you’re not.
Trusted by industry leaders
Communicate in real time through video and audio with a high quality of image and sound. Our platform provides best-in-class live-video chat with HD-video and audio.
Co-Browsing enables agents and customers to work on websites or process online forms together. The permissions can be changed so that both parties can mark with different colors or seamlessly switch to another website.
Easily and seamlessly integrated Screen-Sharing. With a few clicks, either single applications or the entire screen can be shared. With this feature, users can be led through documents, websites or software.
Using the File Exchange function that is built in in the text chat, you can share any files during the session.
Support your comments and discussions with graphical illustrations, through text, arrows, or geometrical shapes.
With the fully integrated digital signature you can easily sign legally binding contracts within minutes.
Flexperto is the gateway to the latest Omni-Channel capabilities. Agents can engage and collaborate with customers via the most popular channels, including Voice, Video, or Instant Messaging. In a compliant, GDPR conform way.
98% of your customers are on one of these messaging channels. We all seamlessly integrated them.
Always be one step ahead with adding new channels or constant API changes – Flexperto deals with the complexity of integrating and maintaining multiple channels.
No matter what channel your client writes: whether SMS or WhatsApp, all messages are routed to a single conversation.
You can always move the conversation to a secure web messenger and share sensitive information with customers.
Stay in Sync
Flexperto is the communication layer between your customers and your CRM. A full integration allows you to sync the complete customer dialogue: meetings, messages, contracts, files.
No data silos, more compliance.
The dashboard makes access to all your most important functionalities easy. From starting an instant session, to scheduling a new meeting or even starting a signing process. Everything is just one click away.
Easily record live calls and video sessions for meeting the most stringent compliance and regulatory requirements.
Qualified Electronic Signature
The qualified electronic signature gives you the ability to verify the identity of your counterpart through a third party. This allows you to sign legally binding digital documents.
Flexperto keeps track of data usage. All important indicators are measured. Customer specific analyses offer a regular overview of the performance of the software users.
Some processes (e.g. credit agreements) need to have verification of a person in order to prove the identity of this person is legally certain. Flexperto offers this video legitimation additionally.
SaaS delivered. We customize the Communication Cloud design to fit with your brand.
Order processing, European servers, deletion routines. We know the requirements of European companies for data protection.
Agents can customize their public profile individually and complement it with a welcome text, product description or any additional information.
Create new contacts, search for names and email addresses. Customers’ information are saved automatically. Notes can be added and meetings can be scheduled from this section.
100% browser-based, no download needed, works in all major browsers.